At Bare Form Store, we’re committed to making your contemporary fashion experience seamless from checkout to delivery. Our global shipping and straightforward returns process ensure your style journey remains effortless.

Shipping Information

Order Processing

All orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.

Shipping Methods & Delivery Times

We offer two convenient shipping options to suit your needs:

  • Standard Shipping ($12.95 CAD) – via DHL or FedEx
    • Delivery within 10-15 business days after shipment
    • Includes tracking and insurance
  • Free Shipping – via EMS (for orders over $50 CAD)
    • Delivery within 15-25 business days after shipment
    • Basic tracking available

Note for International Customers: We ship worldwide (excluding certain Asian and remote regions). Customs duties and taxes are the responsibility of the customer and are not included in the order total.

Returns & Exchanges

We want you to love every contemporary piece from Bare Form Store. If you’re not completely satisfied, our hassle-free returns process makes it easy.

Our Return Policy

We accept returns within 15 days of receiving your order. To be eligible for return:

  • Items must be unworn, unwashed, and in original condition
  • All original tags must be attached
  • Items must be in original packaging

Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

  • Bodysuits
  • Camis
  • Other intimate apparel
  • All sale items (marked final sale)

Easy Returns Process

  1. Initiate Your Return: Email us at [email protected] with your order number and return request within 15 days of delivery.
  2. Wait for Approval: Our Edmonton-based team will review your request within 1-2 business days.
  3. Package Your Items: Once approved, securely pack the items with all original tags and packaging.
  4. Ship Your Return: Send the package to our warehouse (return shipping at your expense):
    Bare Form Store Returns
    1347 th Street
    Edmonton, CA T5J 2R4
  5. Receive Refund: We’ll process your refund within 3-5 business days after receiving and inspecting your return.

Exchange Process

Prefer a different size or color? Follow the same steps as returns, specifying your desired exchange item in your email. Exchanges are subject to availability.

Exchange Shipping: We’ll cover standard shipping costs for your new exchange item.

Refund Information

Refunds will be issued to your original payment method:

  • Credit Cards: 3-5 business days after processing
  • PayPal: 1-3 business days after processing

Note: Original shipping fees are non-refundable.

Return Request Template

Use this template to request your return:

Subject: Return Request – Order #[Your Order Number]

Dear Bare Form Store Team,

I would like to request a return for the following item(s) from my order #[Your Order Number]:

  • Item Name: [Product Name]
  • Size/Color: [Size/Color]
  • Reason for Return: [Reason]
[For exchanges, please add: I would like to exchange this for [Item Name] in size [Size]/color [Color], if available.]

I confirm the item(s) are unworn, unwashed, with all original tags attached and in original packaging.

Please advise next steps at your earliest convenience.

Best regards,
[Your Full Name]
[Your Email Address]
[Your Order Number]

International Returns

For our global customers (excluding certain Asian and remote regions), return shipping costs are the customer’s responsibility. We recommend using a trackable shipping service. Duties and taxes are non-refundable.

Questions?

Our customer service team is here to help with any shipping or return inquiries. Contact us at [email protected] and we’ll respond within 1-2 business days.

At Bare Form Store, we stand behind our contemporary fashion collections and want you to feel confident in every purchase. Thank you for choosing us for your wardrobe essentials.